How “Chat Suggest” becomes a powerful tool in your call reduction strategy
Join us for an exclusive look at Chat Suggest, Apple Business Chat’s latest capability that will fundamentally impact brands’ call reduction strategies. Chat Suggest allows your consumers to message with you simply by tapping on any registered number — reducing call volumes, while also increasing customer satisfaction and agent productivity.
LivePerson's AI-powered conversational platform powers Apple Business Chat and other conversational channels, at scale, for leading global brands. Learn how you can use LiveEngage to route Apple Business Chat conversations, measure sentiment, manage agent capacity, and gain real-time insights from messaging conversations.
During the event, you'll hear from a LivePerson expert who specializes in architecting conversational commerce solutions for brands.
Director of Strategic Solutions