We are pleased to announce the formation of the LivePerson Austin User Group. The inaugural meeting is scheduled for September 23, 11:30 a.m. to 2:00 p.m. GMT, located at Lambert’s at 401 West 2nd Street, Austin.


What are User Groups?


LivePerson User Groups provide our clients the opportunity to develop meaningful connections with other LivePerson end users. Typical attendees include web agents, service representatives and call center operators. Members will also have the opportunity to interact with product subject-matter experts from LivePerson and LivePerson partners who provide insights around best practices, tips and recommendations on various product features, and much more. User Groups are not marketing events. Rather, the intent is to equip our customers with the tools they need to be immensely successful in their use of LivePerson. A designated community for each local User Group resides within LivePerson Connect; only local User Group members can access that space, thus providing each User Group with a controlled forum for collaboration and communications.

Agenda - Tuesday, September 23rd


11:15  11:30


Arrival

11:30 – 12:00


Lunch

12:00 12:45


Presentation & Discussion
"Your Customers Are Mobile! Is Your Live Chat?" by Neal McCoy, Head of LivePerson Customer Success, North America, 

12:45 – 1:30


Presentation & Discussion
"Strategic Ways LivePerson Data Analytics Are Being Used by the National Domestic Violence Hotline" by Wade Treichler, Communications Director, National Domestic Violence Hotline

1:30
Wrap Up

   

Have any questions?

Feel free to contact Maggie Rougeaux, LivePerson’s User Group Program Manager



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Venue Address

Lambert's BBQ
401 West 2nd Street
Austin, TX 78701
(512) 494-1500

How do I join?

After filling out the form below, we urge you to register to our customer community, LivePerson Connect, and join the Austin User Group in order to confirm your attendance, acquaint yourself with the User Group Program, and link up with other members.

Register Today!

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