Are You in Danger of Becoming a Digital Dinosaur?
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Are You In Danger of Becoming Tuesday, May 19
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Successful companies know one thing for sure: Making a better connection online and through mobile channels leads to happier customers and increased sales. On May 19, we’re hosting a live webinar featuring Todd Kozan, principal consultant at Forrester, on the relationship between a company’s digital maturity and its leadership in the market and how to overcome challenges such as disparate data sources, scarce internal support, and legacy technology systems. Join us May19 at 11am for a dynamic conversation on how companies can leverage digital to increase customer satisfaction and bolster their take-homes. Todd and our very own VP, head of Product Marketing and GTM Alon Waks will discuss the ever-evolving digital landscape, what that means for brands and consumers, and how companies can win online and with mobile. | |||||
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Todd Kozan
Principal Consultant, B2C, Digital Business
Expertise: technology, financial services, telecommunications, retail,
automotive
Todd is a principal consultant in the digital business consulting practice, focusing on B2C clients.
Todd is a solutions-focused business leader with a strong background in strategic planning and program management across a variety of industries and Fortune 500 corporations including technology, financial services, telecommunication, retail, automotive, and nonprofit industries.
Prior to joining Forrester, Todd worked as the director of program management at Sapient. He also held roles at IBM in the Business Consulting Services and Software Group divisions. Prior to his corporate experience, he was a professional stage and screen actor.
Todd graduated from the University of Calgary, Canada and is also a graduate of the Institute for Advanced Theatre at Harvard University.
Alon Waks
Global Head of Product Marketing
LivePerson Inc.
Alon leads the Product Marketing and Go-To-Market teams at LivePerson. His organization drives all messaging, positioning, enablement as well as product/market launches and program management across the company. Alon has a rich background in IT consulting, Business Intelligence and project management, working worldwide with enterprise customers Line of Business, IT and marketing. Alon holds a dual degree from Tel Aviv University and an MBA from Duke University.
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*Due to the high profile nature of this event, space is limited. Be sure to secure your spot today. | |
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| Consumers have moved on... can you catch up? | |||
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Can meaningful connections drive revenue? Forrester recently conducted an in-depth survey of 135 customer experience strategy decision-makers at enterprises in the US, UK & Germany. On May 19th at 11 am EST Todd Kozan, our guest speaker and principal consultant at Forrester, will deep dive into the findings of that research uncovering the relationship between a company’s digital maturity, the experience they offer their consumers and its leadership position in the market. This dynamic, interactive conversation between Todd Kozan and Alon Waks VP, head of Product Marketing and GTM at LivePerson will explore the ever-evolving consumer landscape, how it impacts sales and service, and provide insight as to how your brand can increasingly drive revenue with effective mobile and online engagements. |
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Todd Kozan Todd is a solutions-focused business leader with a strong background in strategic planning and program management across a variety of industries. Prior to joining Forrester, Todd worked as the director of program management at Sapient. He also held roles at IBM in the Business Consulting Services and Software Group divisions. Prior to his corporate experience, he was a professional stage and screen actor. Todd graduated from the University of Calgary, Canada and is also a graduate of the Institute for Advanced Theatre at Harvard University. | ||
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Alon Waks
Alon leads the Product Marketing and Go-To-Market teams at LivePerson. His organization drives all messaging, positioning, enablement as well as product/market launches and program management across the company. Alon has a rich background in IT consulting, Business Intelligence and project management, working worldwide with enterprise customers Line of Business, IT and marketing. Alon holds a dual degree from Tel Aviv University and an MBA from Duke University. |
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